Terms of Service
Welcome to Zolo Tours and Travel. By using our website, booking our services, or otherwise engaging with us, you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully.
1. Acceptance of Terms
By accessing our website or using any of our services, you agree to comply with and be legally bound by these Terms. If you do not agree with these Terms, please do not use our services.
2. Services We Provide
Zolo Tours and Travel offers travel-related services including but not limited to:
Flight bookings
Hotel reservations
Tour packages
Transportation and travel insurance arrangements
Visa assistance and itinerary planning
We act as an intermediary between you and third-party service providers such as airlines, hotels, and local tour operators.
3. User Responsibilities
When using our services, you agree to:
Provide accurate and up-to-date personal and travel information
Ensure you have the proper documentation (e.g., valid passport, visa, vaccination records)
Review and comply with the terms and conditions of third-party providers (e.g., airlines, hotels)
Make payments in a timely manner for bookings and services
You are responsible for verifying the accuracy of your booking details before confirming any travel arrangements.
4. Booking, Payment & Cancellations
Bookings are confirmed only upon receipt of payment or as agreed in writing.
Payment terms and methods will be communicated during the booking process.
Cancellation and refund policies vary depending on the type of service and the policies of third-party providers. We will communicate these terms clearly at the time of booking.
Administrative or processing fees may apply to cancellations or changes.
5. Prices and Availability
All prices are quoted in the stated currency and are subject to availability and change without notice. We make every effort to display accurate prices, but we reserve the right to correct any pricing errors.
6. Travel Insurance
We strongly recommend that all travelers obtain comprehensive travel insurance that covers trip cancellations, medical emergencies, lost baggage, and other unforeseen events. We can assist in arranging travel insurance upon request.
7. Limitation of Liability
While we strive to provide high-quality services, Zolo Tours and Travel is not liable for:
Delays, cancellations, or issues caused by third-party providers
Changes in travel conditions such as weather, strikes, or natural disasters
Personal injury, loss, theft, or damage during travel
Costs incurred due to failure to obtain necessary documents or meet entry requirements
We act solely as an agent for third-party suppliers and cannot guarantee their performance.
8. Intellectual Property
All content on our website, including text, images, logos, and other materials, is the property of Zolo Tours and Travel or our partners. You may not use, reproduce, or distribute this content without our written permission.
9. Privacy
Your use of our services is also subject to our Privacy Policy. We take your privacy seriously and handle your personal data in accordance with applicable laws.
10. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on our website. Your continued use of our services after changes have been made constitutes your acceptance of the new Terms.
11. Governing Law
These Terms are governed by the laws of [Insert Country or Region]. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in that region.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us:
Zolo Tours and Travel